Privacy policy

Effective Date: April 30, 2025
Last Updated: April 30, 2025

At Mentorinq (operated by POLYP’s BV/SRL, located at Avenue Jean et Pierre Carsoel 134, 1180 Brussels, Belgium), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR - EU 2016/679).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Company Name: POLYP’s BV/SRL
Trade Name: MentorinQ
Registered Address: Avenue Jean et Pierre Carsoel 134, 1180 Brussels, Belgium
Email: nelly@mentorinq.com
Website: https://mentorinq.com

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Booking details (e.g., preferred meeting time, reason for contact)

This data is collected through forms and scheduling tools integrated into our website.

3. How and Why We Use Your Data

We process your personal data for the following purposes:

  • To contact you in response to your inquiry

  • To schedule and manage calls or meetings

  • To send you relevant information about our services

  • To manage invoicing and client records

  • To improve the performance of our website and services

All data is processed on the lawful basis of either your consent, the performance of a contract, or our legitimate interests (such as marketing to clients who have shown interest in our services).

4. Cookies and Tracking Tools

Our website uses cookies and similar technologies to enhance user experience and understand site usage.

We use:

  • Google Analytics to track website performance and user behavior

  • Calendly for meeting scheduling

We obtain your consent for non-essential cookies via a cookie banner.

Learn more about Framer’s own data processing here: Framer Privacy Policy

5. Data Sharing

We do not share your personal data with any third parties for commercial purposes.

However, we may share your data with data processors (such as Google and Calendly) solely to help us deliver our services. These providers are contractually obligated to protect your information in accordance with GDPR.

6. How We Protect Your Data

We implement appropriate technical and organizational measures to safeguard your data, including:

  • SSL encryption on our website

  • Use of secure, GDPR-compliant service providers

  • Access control to stored data

7. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes listed above or as required by law. For example:

  • Contact and booking information is stored for up to 5 years unless you request its deletion sooner.

8. Your GDPR Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Object to processing for direct marketing

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at contact@mentorinq.com.

9. International Data Transfers

Data may be processed outside the EU by our third-party service providers (e.g. Google or Calendly). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. We recommend checking this page periodically to stay informed.